Terms & Agreement
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Service Terms - Updated January 2024
Control Dosimeter- Supplied at no cost with each shipment to monitor conditions in transit and storage. This badge is not to be used to monitor radiation areas.
Regular Occupational Radiation Exposure Report- A report covering one monitoring period. These reports include the current report period, quarter, year-to-date and lifetime exposure totals. These reports are available at no charge if returned within 60 days of the end of the reporting period. Reports comply with NRC and OSHA regulations.
Supplemental Occupational Radiation Exposure Report- A second and additional occupational radiation exposure report for one reporting period. These reports are generated for ease in chronological filing. A processing fee of $25.00 is charged for these reports.
Individual Statistical Summaries- *Optional summaries, equivalent to the NRC-5 can be provided on a quarterly or annual basis. These reports are supplied in duplicate for everyone at a cost of $2.50 by quarterly issue or $7.50 for the annual report.
Badge Emergency Processing- DUE TO MANUFACTURER LAGS, THIS HAS BEEN SUSPENDED UNTIL FURTHER NOTICE
Badge Clips- All badges receive one free holder/clip with the first order. If a customer needs a replacement clip, they can be purchased for $1.00 ea. plus shipping.
Late, Unreturned, Lost, or Damaged Badges- A $32.50 charge is for each badge/ring not returned 60 days after your exchange period ends, or those that are damaged will also incur a $32.50 replacement fee.
Change Request- Routinely, badge cycle creations start four weeks before their due date to assure on time delivery. However, manufacturing delays are usually the reason for badges being late to our facility for inspection before they can leave our offices. Badge additions or deletions to an account are $1.50 each. Customers must send in badge deletions and must be received by our office via our website (Forms Publisher) within 35 days prior to the next dosimetry exchange period.
Pack, Ship & Return Fee- A $10.95 fee that will be charged with every cycle shipment. This fee includes return postage and tracking. (This fee does not apply to shipments made between cycles, unless requested by the customer for immediate badge request).
Badge Orders- All orders are recorded by our office at the time of receipt and cannot be refunded once processed. Customer requests for additional badges will be considered as “NEXT CYCLE” unless requested as “IMMEDIATELY” by customer. If requested immediately, a processing surcharge will be incurred of $50.00 from the manufacturer and $75.00 Next Day Shipping Fee once it is received in our office.
Duration of Service- Service will continue until written notification is received in our office 35 days before the customer requests cancellation to avoid any unwanted charges.
New or Reactivated Accounts - Require a $15.00 set-up fee in addition to an advance payment of $60.00. The latter is a minimum charge and prepaid to the account.
Payment Terms
Invoices/ Statements - A quarterly itemized invoice will be sent to the address on file. Terms are Net 30. It is the responsibility of each customer to update their shipping and invoicing addresses. Once an invoice is returned by the US Postal Service as undeliverable, we will start emailing the invoices. Statements will be sent out intermittently on an unscheduled basis.
Late Fee- A penalty and interest charge of $10.00 plus 4.5% of the past due amount per quarter will be added to all past due accounts. This fee cannot be credited and any bills over nine months past due will be submitted to the Credit Bureau.
Auto Pay - Payment will be processed within 30 days of billing to the card on file. It is up to the client to make sure card information is up to date. If your card declines you will be charged a $5.00 clerical fee, removed from the Auto List, and a physical copy of your bill will be sent to the address on file.
** It is the responsibility of the client to ensure all changes are received by our office in a timely fashion. **
Prices are Subject to Change
